Hone Health
Hone Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hone Health has 1.4 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Doctor consults, Dr mitchell is nice, Ease of use.
Cons: Customer service and replies to your lab results, Difficult to communicate with, Late meds or sends too many meds.Recent recommendations regarding this business are as follows: "RUN", "I personally do not recommend. Customer services horrible", "Gameday mens health", "Idk….Calll your boss and let em know that your drs at Hone don’t even answer the phone before banker hrs and you need to call at", "Idk, I’m almost positive I’ll have an end review if and when my needs are meet!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hone Health has 1.4 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Doctor consults, Dr mitchell is nice, Ease of use.
Cons: Customer service and replies to your lab results, Difficult to communicate with, Late meds or sends too many meds.Recent recommendations regarding this business are as follows: "RUN", "I personally do not recommend. Customer services horrible", "Gameday mens health", "Idk….Calll your boss and let em know that your drs at Hone don’t even answer the phone before banker hrs and you need to call at", "Idk, I’m almost positive I’ll have an end review if and when my needs are meet!".
Most users ask Hone Health for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
No response
Day 3 needing another test kit no response all calls go to automated machine they do not respond to emails or texts as well
This is a horrible first experience trying to get my life back Hone is getting a BBB complaint and I want a refund.
Find a local company if you have one near you even if it costs a little more it is worth the in person experience
User's recommendation: RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with medication
Once I was finally able to get a response and speak with someone. Great but I’ve never had to wait 4 days to hear back from Hones customer support. I don’t know what has happened but they used to be very good at responding promptly
Im very disappointed that I have not heard back from anyone regarding my issue. Ive always received great customer support from Hone but the past few months have been terrible.
Please have someone call me back asap. Thank you
Medication
No one ever answers and they don't return phone calls. I paid for the subscription and completed all my labs.
Three different labs. After paying and doing all the labs it has been one week and they have not approved my medication or even contact me to let me know what is going on.
I keep calling and calling and emailing. I've got no replies and no information.
- Get the labs back really quick
- Customer service and replies to your lab results
Preferred solution: Someone to contact me and let me know what is going on. It has been a week since I completed all my labs. I paid for the subscription. And they have not yet called and let me know if I'm approved for medication or not.
User's recommendation: I personally do not recommend. Customer services horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammers the took my money
They took my money & never provided bood test or services!!! They took my money & never provided bood test or services!!!They took my money & never provided bood test or services!!!They took my money & never provided bood test or services!!!
User's recommendation: Gameday mens health
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Be careful Company scam...
Company fixed the issue and I have been provided with apology.
Please be advertised this company does not respond after your payment! Calls go directly to automation
Right now it is not no good
Your site will not let me sign in to do my initial consultation no one would answer the phone for me. I cannot write a good report on this until something get resolved. I sit around Saturday and waited to get online to talk to someone and it never happened and now I see something saying that youre gonna charge me $50 for no-show no way
Calling with questions about test and sermorelin stack
Answer the phone and not pass the buck.. I got off early to call and speak with someone its 3:51 central time and no one is answering.
Ive already added my payment information and am quite upset.
Ill keep trying though! And keep adding the amounts of times it takes then record the process on facebook and tiktok
User's recommendation: Idk, I’m almost positive I’ll have an end review if and when my needs are meet!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Calling with questions about test and sermorelin stack
Have an answer system that doesn't go directly to a voicemail leave a message system. I took off early enough to not be that guy that calls in at the last minute!
I and peeps like us on Friday evenings after we've busted *** super hard to get off a little early, so we're not the people calling at the last minute. Respect your patience, and we'll respect your service!
User's recommendation: Idk….Calll your boss and let em know that your drs at Hone don’t even answer the phone before banker hrs and you need to call at
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam company testerone
I can't cancel my membership for 3 weeks and they have billed me twice in several months. I had to get a refund.
I can't reach them by phone; the number says leave a message, but no one calls back. I received no responses to my 14 emails for the last 2 weeks. No one texts back on text messages - it's as silent as crickets. You will be frustrated.
I have been with them for 2 years, and in the last 6 months, I didn't feel good on testosterone.
It has backfired so I'm stopping, and I have been moody and suicidal from their medicine. Don't risk it, I'm in my 50s.
Preferred solution: Full refund
User's recommendation: Stay away this is not a reputable company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad, BAD Service!!
The billing occurs sooner than expected, and they will bill you even when you have not received any medication. Horrible customer service; actually, there is no customer service. Without a doubt, this is one of the worst companies I have ever dealt with.
- Dr mitchell is nice
- No customer service not worth any money the worst
Preferred solution: Full refund
User's recommendation: Stay the *** away!!
Satisfied
Did not talk to anyone, they handled problem, I asked if payment was received due to internet glitch during payment process and I received an email confirming my payment problem resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I was given the contact number for men, not women
I am trying to unsubscribe cannot afford treatment they keep sending notifications as if I was a member Im so afraid of being billed and o lay spoke with them once for a consultation
Your website is difficult
Website is repetitive. When the order is ready to proceed, you need all the information over again please advise
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Information
Can not get any information about any thing. System sucks.
This is getting to be a waste of my time. I need information about a specific time of appointment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t reach them by phone or have them call me …paid upfront for labs to be done but they cannot service my home address.
Customer service cannot get a phlebotomist to come to my home. I've never had issues like this before and I've had lab services at my home.
- Difficult to communicate with
Preferred solution: Full refund
User's recommendation: Don’t do business with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancellation
Working too slow! No body to talk to!
No customers service!!!
All what you offered covered by Medicare!
You too expensive
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