Skip to content
  • Login
Hone Health

Hone Health

honehealth.com
What is your customer experience with Hone Health?

Hone Health Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hone Health has 1.4 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Doctor consults, Dr mitchell is nice, Ease of use.
    Cons: Customer service and replies to your lab results, Difficult to communicate with, Late meds or sends too many meds.

  • Recent recommendations regarding this business are as follows: "RUN", "I personally do not recommend. Customer services horrible", "Gameday mens health", "Idk….Calll your boss and let em know that your drs at Hone don’t even answer the phone before banker hrs and you need to call at", "Idk, I’m almost positive I’ll have an end review if and when my needs are meet!".

View full overview ›

Top Hone Health Reviews

Positive Review

"Couldn’t find customer service number"

stars-rating stars-rating stars-rating stars-rating stars-rating

The company itself is great. I just couldnt find an actual phone number to call and speak to a person. They do have a support chat and email support option,...

Critical Review

"No response"

stars-rating stars-rating stars-rating stars-rating stars-rating

Day 3 needing another test kit no response all calls go to automated machine they do not respond to emails or texts as well This is a horrible first experience...

Show reviews that mention
phone information hone number customer service test bood test money system
Filter review
Sort by
Anonymous

No response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Day 3 needing another test kit no response all calls go to automated machine they do not respond to emails or texts as well

This is a horrible first experience trying to get my life back Hone is getting a BBB complaint and I want a refund.

Find a local company if you have one near you even if it costs a little more it is worth the in person experience

View full review

User's recommendation: RUN

Eagan Wnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with medication

Updated by user Aug 27, 2025

Once I was finally able to get a response and speak with someone. Great but I’ve never had to wait 4 days to hear back from Hones customer support. I don’t know what has happened but they used to be very good at responding promptly

Original review Aug 26, 2025

Im very disappointed that I have not heard back from anyone regarding my issue. Ive always received great customer support from Hone but the past few months have been terrible.

Please have someone call me back asap. Thank you

View full review
Jonathan D Dnn

Medication

No one ever answers and they don't return phone calls. I paid for the subscription and completed all my labs.

Three different labs. After paying and doing all the labs it has been one week and they have not approved my medication or even contact me to let me know what is going on.

I keep calling and calling and emailing. I've got no replies and no information.

View full review
Loss:
$175
Pros:
  • Get the labs back really quick
Cons:
  • Customer service and replies to your lab results

Preferred solution: Someone to contact me and let me know what is going on. It has been a week since I completed all my labs. I paid for the subscription. And they have not yet called and let me know if I'm approved for medication or not.

User's recommendation: I personally do not recommend. Customer services horrible

Zach Uqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Walpole, Massachusetts

Scammers the took my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They took my money & never provided bood test or services!!! They took my money & never provided bood test or services!!!They took my money & never provided bood test or services!!!They took my money & never provided bood test or services!!!

View full review

User's recommendation: Gameday mens health

Resolved
Syndi Tcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Resolved: Be careful Company scam...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 28, 2025

Company fixed the issue and I have been provided with apology.

Original review May 13, 2025

Please be advertised this company does not respond after your payment! Calls go directly to automation

View full review
Mallory Ilu
map-marker Greenville, South Carolina

Right now it is not no good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Your site will not let me sign in to do my initial consultation no one would answer the phone for me. I cannot write a good report on this until something get resolved. I sit around Saturday and waited to get online to talk to someone and it never happened and now I see something saying that youre gonna charge me $50 for no-show no way

View full review
Shamieka Lus
map-marker Enid, Oklahoma

Calling with questions about test and sermorelin stack

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Answer the phone and not pass the buck.. I got off early to call and speak with someone its 3:51 central time and no one is answering.

Ive already added my payment information and am quite upset.

Ill keep trying though! And keep adding the amounts of times it takes then record the process on facebook and tiktok

View full review

User's recommendation: Idk, I’m almost positive I’ll have an end review if and when my needs are meet!

Cyrus G Suj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Enid, Oklahoma

Calling with questions about test and sermorelin stack

Have an answer system that doesn't go directly to a voicemail leave a message system. I took off early enough to not be that guy that calls in at the last minute!

I and peeps like us on Friday evenings after we've busted *** super hard to get off a little early, so we're not the people calling at the last minute. Respect your patience, and we'll respect your service!

View full review

User's recommendation: Idk….Calll your boss and let em know that your drs at Hone don’t even answer the phone before banker hrs and you need to call at

David B Coc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam company testerone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I can't cancel my membership for 3 weeks and they have billed me twice in several months. I had to get a refund.

I can't reach them by phone; the number says leave a message, but no one calls back. I received no responses to my 14 emails for the last 2 weeks. No one texts back on text messages - it's as silent as crickets. You will be frustrated.

I have been with them for 2 years, and in the last 6 months, I didn't feel good on testosterone.

It has backfired so I'm stopping, and I have been moody and suicidal from their medicine. Don't risk it, I'm in my 50s.

View full review
Loss:
$250

Preferred solution: Full refund

User's recommendation: Stay away this is not a reputable company

Michael S Eqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad, BAD Service!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The billing occurs sooner than expected, and they will bill you even when you have not received any medication. Horrible customer service; actually, there is no customer service. Without a doubt, this is one of the worst companies I have ever dealt with.

View full review
Loss:
$162
Pros:
  • Dr mitchell is nice
Cons:
  • No customer service not worth any money the worst

Preferred solution: Full refund

User's recommendation: Stay the *** away!!

Tanasia Umt
map-marker Oceanside, California

Satisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Did not talk to anyone, they handled problem, I asked if payment was received due to internet glitch during payment process and I received an email confirming my payment problem resolved

View full review
Sharea Ftl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Braintree, Massachusetts

I was given the contact number for men, not women

I am trying to unsubscribe cannot afford treatment they keep sending notifications as if I was a member Im so afraid of being billed and o lay spoke with them once for a consultation

View full review
Tashia Vye
map-marker North Reading, Massachusetts

Your website is difficult

Website is repetitive. When the order is ready to proceed, you need all the information over again please advise

View full review
Marjean Evl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edenton, North Carolina

Information

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Can not get any information about any thing. System sucks.

This is getting to be a waste of my time. I need information about a specific time of appointment.

View full review
Brian D Jrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t reach them by phone or have them call me …paid upfront for labs to be done but they cannot service my home address.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Customer service cannot get a phlebotomist to come to my home. I've never had issues like this before and I've had lab services at my home.

View full review
Cons:
  • Difficult to communicate with

Preferred solution: Full refund

User's recommendation: Don’t do business with this company

Thoms Hqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Encino, California

Cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Working too slow! No body to talk to!

No customers service!!!

All what you offered covered by Medicare!

You too expensive

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article